Missed/Cancelled Lessons –Your reserved lesson time will be charged whether or not the student attends. We are not able to refund or credit missed lessons or cancellations. When an instructor is absent, an alternate teacher will be provided, or the lesson will be rescheduled.
With a minimum of a 24 hour written notice to the Studio Director (not the teacher) an alternative time/day can be offered, if available, but only during the very same week of the lesson that will be missed.
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Scheduled Vacations — We are happy to reschedule up to 3 vacation weeks, per calendar year, provided that a minimum of one full week’s written notice is given to the Studio Director (not the teacher). We cannot credit or deduct payment for vacations or absences.
Payments — Monthly tuition is charged in advance for the month ahead and is due no later than the 1st of each month. Auto-charge is processed on the 1st of each month. Payments not received by the 1st will incur a $10.00 late fee. Bank information or a credit card must be on file to guarantee the final month of lesson fees.
Lesson Discontinuation — A minimum one-month written notice must be provided to the Studio Director (not the teacher), to terminate lessons. The lessons during this notice period must be paid for, even if the student is not able to take them.
Tuition Schedule — 3/6/17 – 9/1/17 (click to view)
Contact Information —
Tom Kopyto Music, LLC
80 Denlsow Road
East Longmeadow, MA 01028